Joe and his team really took care of us. Our van nearly lost a wheel on Hwy 57 on our way down to Florida for a family vacation. Ernie came to tow our vehicle to the shop but also dropped my husband and son at a nearby hotel. After I arrived with our other two children in a sheriff vehicle Ernie had to go back with a flatbed truck after determining in the rain and dark that our rear wheel wouldn’t have been able to be towed. On his way back a second time he stopped at the hotel so we could get some things out of our van for the night. Joe took care of the vehicle first thing the next morning and made sure to carefully inspect all parts of our vehicle so we could continue on our trip and feel safe. I can’t recommend this shop enough for how they treated us and the timelines of their work.
Thank you Hale's for checking out the underside of my car today. The already smashed deer didn't do any damage but you checking it out gave me peace of mind. You always do fine work and I'm happy to be a customer. I give you 5 stars!
-Gina Swan Newlin
The staff was professional and courteous while servicing my fleet vehicles. They had a nice waiting area, a clean restroom, and even provided transport across town to assist me. Great place.
This is the best automotive repair shop in Southern Illinois! When I have any type of problem with my car they are the people I turn to.
An automotive repair shop that will bend over backward to help you.
Very clean, and professional. The staff completes the job on time, and it only needs to be done once.